SERVICES

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Weltron Royal Tech Comprehensive Services - One Vendor, One Location

weltronroyaltech offer a full range service support for automatic identification and data capture (AIDC) equipment, RFID, wireless equipment, Repair service options, but every repair begins with one overarching consideration: your needs. That’s why we give you a selection of choices that allows you to balance cost, speed and convenience with your company’s scale and requirements. You can get a one-vendor and one location service provider at AAS. We can help you manage all of your automatic identification and data capture (AIDC) equipment, RFID, wireless equipment and service options.

Weltron Royal Tech Services Options at-a-Glance

>>Online Repair Requested Form: Get prompt attention on a repair you need right now. At weltronroyaltech web site.(www.weltronroyaltech.com)

>>Maintenance Contract. A contract agreement that takes care of everything. You get a fast service at a fixed price, calculated on a per-unit, per year basis.

>>Service Center Repair Program. A fixed-price, non-contract service appropriate for minor repairs that are not labor intensive.

>>Service Center Comprehensive Program. The next level up in Service Center Repair Program, appropriate for services that require more technician time and more expensive parts replacement. When you send equipment to us, our technicians will promptly assess the repair and make a recommendation for either the Basic or Comprehensive Service based on the cost of the parts, familiarity with the product and the amount of labor required.

>>Per Call Service. An option for customers who prefer to pay by per call service included parts costs and service fee.

>>Extended Warranty. When you buy the new of our equipment, you can apply to extend warranty program from the original warranty up to 3 years or 5 years for more over will considerate in case by case basis

>>Immediate Replacement. We offer a contract agreement that keeps your mission-critical systems up and running. The moment your contracted equipment is received at AAS, a replacement unit will be shipped to you.

>>On-Site Repair Service. We’ll bring the service to you when it’s not convenient to ship the products to us based on service condition.

>>Customized Repair Service Solutions. We can develop a completely custom service program that will fit your particular situation. This program can include items such as specialized repairs, rapid-turnaround, loaner equipment and a custom fee schedule.

>>Customized Spares Pool. If you have a large installation base and require timely return of your product, we can develop a customized spares pool to ensure that you have product ready to go if something breaks down.